Increase Customer LTV with Personalized Video
Activate CRM data to deliver personalized videos across every customer lifecycle stage
Challenges We Solve
Underutilized CRM Data
Rich customer data not activated effectively.
Generic Lifecycle Campaigns
Same messaging across all customer segments.
Low Customer Retention
Poor engagement leads to churn.
Missed Upsell Opportunities
No personalized nudges to drive expansion.
Built for High-Engagement Industries
FMCG
Real Estate
Drive Retention. Increase LTV. Engage Continuously
Activate CRM data to deliver personalized videos across lifecycle moments, driving retention, upsell, and deeper customer engagement.
CRM Data Activation
Leverage CRM and cohort data to trigger lifecycle communication.

Deep Personalization Engine
Customize messaging based on lifecycle stage, behavior, and product holding.

Real-Time Video Generation
Generate contextual videos triggered by customer actions and events.

Omnichannel Delivery Engine
Deliver across WhatsApp, app, email, and CRM-led engagement journeys.
How AJAX Engineering Increased Lead Conversions by 3×
Manual follow-ups were slow and inconsistent. SmartEngage automated personalized video responses instantly, improving engagement and conversions significantly.
30%
Higher Conversions
3X
Higher Engagement
50%
Increase in Renewals
A Simple Flow. Powerful Impact.

Step 1
Capture Data
Collect user inputs, CRM data, and triggers into structured formats
Media
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